OUTSOURCING

Today's businesses face the challenge of doing a lot more work with fewer resources. VCG can help you stay focused on your core business and keep your internal resources available for mission-critical work. We have operational expertise in a number of areas, giving you access to the following high-quality and cost-effective outsourcing services:

Administration of Qualified Medical Child Support Orders (QMCSOs): 

• Processing QMCSOs from eligibility verification through placement of coverage
• Providing customer service to your employees, custodial parents, state agencies, insurance carriers, legal counsel, and your HR staff
• Interfacing with QMCSO enforcement agencies on your behalf
• Distributing coverage materials (e.g., annual enrollment booklets, ID cards, HIPAA and COBRA notices)
• Conducting compliance audits and generating compliance reports

Administration of Qualified Domestic Relations Orders (QDROs):

• Processing QDROs from receipt through approval or denial in accordance with applicable law and specific plan provisions
• Handling calls from impacted parties and their legal counsel
• Preparing written correspondence for impacted parties and legal counsel
• Preparing and distributing approval and denial letters
• Interfacing with plan recordkeepers in accordance with plan provisions

Special Projects:

• Establishing on-demand HR Call Centers/Help Lines
• Managing fulfillment
• Conducting VEBA and retirement plan trust analyses and reconciliations
• Preparing excise tax and delinquent compliance filings
• Overseeing benefit plan termination administration

To learn more about our services, contact Leslie Schneider at lschneider@VCGConsultants.com or 770.863.3617.